Privacy policy

Last updated: July 24, 2026

 

This Privacy Policy describes how Sweet U Candles ("we", "us") collects, uses, and shares your personal information when you visit or make a purchase from www.sweetucandles.com (the "Site").

Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we collect information about the pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site.

When you make a purchase or attempt to make a purchase, we collect your name, billing address, shipping address, payment information, email address, and phone number ("Order Information"). Payment card details are processed securely by our payment processors and are never stored by us.

If you contact us for customer support, we collect the information you choose to share with us, such as your name, email address, and the content of your message.

How We Use Your Information

We use your information to fulfill orders (including processing payment, arranging shipping, and providing order confirmations), to communicate with you, to screen orders for potential risk or fraud, and — when in line with the preferences you have shared with us — to provide you with information or advertising relating to our products.

We use device information to improve and optimize our Site and to protect it from abuse.

Sharing Your Information

We share your information with service providers who help us operate our store: Shopify, which powers our online store (see Shopify's privacy policy), and shipping carriers (such as USPS or UPS) who deliver your order.

We may also share information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights. We do not sell your personal information.

Cookies

We use cookies to keep your cart working, remember your preferences, and understand how visitors use the Site. You can control cookies through your browser settings; disabling them may affect parts of the Site such as the shopping cart.

Your Rights

If you are a resident of California or another jurisdiction with data privacy laws, you may have the right to access the personal information we hold about you, and to ask that it be corrected, updated, or deleted. To exercise these rights, contact us at bhagu@sweetucandles.com.

Data Retention

When you place an order through the Site, we keep your Order Information for our records unless and until you ask us to delete it.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices or to make a request, email us at bhagu@sweetucandles.com.